Training Programs

Phone Right Communications Training

Create an effective, systematized approach to interacting with your clients or customers on the telephone.

Phone Right is a video based program that is designed for organizations whose business depends on telecommunications. The Phone Right training is separated into segments. Each segment focuses on ways you can increase the effectiveness of your team's telecommunication, sales and customer service skills. We customize your training to fit your company’s needs and training schedule.

Phone Right First Impressions zeros in on one of the most problematic, yet over looked needs of any business - your receptionist's training. Any business that has a receptionist should have that person view at least this special segment. This special section will instruct receptionists on how to create brilliant and lasting first impressions for your company.