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Advisors On Target Newsletter Build A Better Business Today!
March 31, 2007
 

Dear Reader,

Welcome to the March 2007 edition of Business Success, dedicated to helping business owners to build a better business.

When you have read the memorable quote at the bottom of this email, come back and read again the call to action in the article on the right. It is a good time to take an active role in your success!

Don't miss our our schedule of Free Teleclasses and Webinars. Our monthly Businesses Getting Results series is open to the public as well as Advisors On Target clients.

in this issue
  • Work ON Your Business!
  • Upcoming Teleclasses & Webinars
  • Delegate It!
  • QuickBooks Tip - Customizing Forms in QuickBooks 2007
  • Do Your Vacation Policies Comply with California Law?
  • Memorable Quotation

  • Upcoming Teleclasses & Webinars

    Managing the Customer Relationship
    Thursday, April 12, 2007
    4:00 PM Eastern (3:00 PM Central, 2:00 PM Mountain, 1:00 PM Pacific)

    Finding New Sources of Business
    Tuesday, May 8, 2007
    4:00 PM Eastern (3:00 PM Central, 2:00 PM Mountain, 1:00 PM Pacific)


    Delegate It!
    Delegating

    Are you running your business or is your business running you?

    Talk to other owners or managers of small to medium enterprises about this and you soon discover that what many of them are doing is – just about everything. Many who started their business off the back of their own specialist knowledge or skill and a desire to be their own boss ultimately become frustrated and tired as they extend themselves across two jobs – practicing their trade and managing their business?

    Ask why the hired help isn’t doing the work the owner wants to drop and you get answers like these:

    • I’m too busy to take the time to train someone else

    • I don't have the time to explain to anyone how to do it

    • I’m the only person who can do it right first time

    And sometimes there might be an unvoiced, but still important reason:

    • If I delegate responsibility I’ll lose control over what goes on

    Someone else CAN do it!
    Delegation really is the only solution. What is needed is a plan for making it happen effectively. That may mean, short term, finding the time or getting in an advisor to assist you to develop a solid plan for training up people and developing reporting mechanisms. Keep the bigger picture in mind. Cost is relative. For example, if you manufacture and install pool fencing, are the installation jobs interfering with time that could be more profitably spent developing new designs or marketing. Or would you just like to be spending more time with your family? If your answer is ‘yes,’ then the cost of delegating is well worth it for you.

    Planning to delegate
    Planning to delegate should be a structured process – that’s why professional assistance can sometimes be a great help in making the process go as quickly and smoothly as possible. It will involve going through the following processes:

    • Clearly and logically identify the goal of the project; exactly which tasks or part thereof you want the person to be able to relieve you of

    • Develop a documented description of the process to act as the teaching guide and reference manual to help with the training and so the trainee doesn’t have to keep coming back to you for answers to ‘frequently asked question’ type issues

    • Develop guides as to how long a process should take so you can measure output

    • Develop an ongoing reporting mechanism of the key performance indicators of the task so you can keep overall control such as timesheets or efficiency reports or even periodic personal inspection of the work

    Telling someone to take over and walking away from the job yourself isn’t delegating. And the results aren’t likely to be pretty. Use a structured process and remember that success will depend to a large degree on how you do the actual training. Your approach should involve frequent feedback to the trainee. You’ll be surprised at how many of your employees can step up to the mark under the right conditions.

    Information in this article is sourced from RAN ONE, Inc.


    QuickBooks Tip - Customizing Forms in QuickBooks 2007
    Terri Milligan

    By Teri Milligan, QuickBooks Consulting and Implementation

    In prior versions of QuickBooks, customizing forms was a difficult process. The standard procedure was to make a change to the form, save the form, then print preview the form to see how your change actually affected the look of your form.

    In the 2007 version of QuickBooks you can now customize your forms and see the changes instantly.

    Choose the form you want to customize, click on the “customize” button at the top of the form. This will bring up a customization window in which you can make changes on the left side and see the form on the right side. As you make the changes on the left side, you will see the changes in real time on the right side.

    In addition, there is a “print preview” button at the bottom of the customization form, which allows you to see the changes in a larger format without having to populate the form first.

    To learn how to use QuickBooksTM more efficiently in your business you can contact Teri at 619-463-6851 or by e-mail at teri@terimilligan.com.


    Do Your Vacation Policies Comply with California Law?
    Law

    By Christopher W. Olmsted, Attorney

    California employers are occasionally caught off guard regarding vacation rules. Generally, an employee has no right to take vacation unless an employer has agreed to provide this benefit. However, once the benefit is given, California employment laws govern their accrual and use. Below are a few of the more important rules.

    No “Use it or lose it” Policies. Such a policy causes an employee to forfeit accrued vacation pay if not used by a particular time. For example, the policy might provide that employees accrue two weeks of vacation per year, but any unused vacation does not roll over to the following year. The California Supreme Court and the Labor Commissioner make such a policy illegal. Once given, vacation benefits cannot be taken away. The reason: vacation benefits are equated with wages. Once earned, they belong to the employee, and can must either be used as vacation or cashed out during or at the end of employment.

    Limits on Accrual Allowed. Instead of a "use it or lose it¨ policy, employers can instead institute a policy capping accrual of vacation. A cap precludes an employee from accruing additional vacation after a certain amount has been accumulated. For example, the policy may state that vacation accrual ceases upon the accrual of three weeks of vacation, and will begin accruing again after accumulated vacation falls below three weeks.

    Payment Upon Termination. Most employers are familiar with the Labor Code § 227.3 requirement that upon termination, all accrued unused vacation must be paid along with the final paycheck.

    Control Over Scheduling. Employers may control vacation schedules as well as the amount of vacation that may be taken at one time. The employee handbook should give employees notice of this control.

    Waiting Period Allowed. An employer may delay the start of vacation accrual for new employees. For example, a policy may provide that employees do not accrue vacation during the first year of employment. However, vacation should begin accruing from the end of the waiting period forward, and not retroactively from the date of hire. For example, a policy that provides for a 90 day waiting period, after which the employee is given 3 days of vacation.

    Some of the vacation accrual rules can be technical, and it may be wise to ask an HR professional or attorney to review your policy. If you would like to see the applicable rules and regulations, or would like to receive a free checklist, please contact me at the email address below.

    Christopher Olmsted is a member of the law firm Barker Koumas & Olmsted, practicing in the areas of employment law and business litigation. He can be reached at (619) 682-4040 or Email

    The article presented herein is intended as a brief overview of the law and is not intended to substitute as legal advice. Any questions or concerns regarding any statute or case law should be addressed to a licensed attorney.


    Memorable Quotation

    There are risks and costs to a program of action. But they are far less than the long-range risks and costs of comfortable inaction. ~ John F. Kennedy


    Work ON Your Business!
    target 2

    Are you spending time working ON your business each and every week?

    I regularly see business owners get so caught up in the day to day operations of the business that they don't spend the time in planning each week that will ultimately help them to achieve their goals.

    Does this sound familiar?

    If so, I challenge you to spend a quiet couple of hours once a week in reviewing your action plan and setting up your coming week to take steps on the things that will move you forward.

    Do you need to be taking next steps on recruiting employees, implementing a marketing strategy or streamlining a business process? This is the time to work on it!

    Need a business coach to help you get moving?

    Give us a call at 858.320.8996 and let us help you take the next step towards a successful 2007!

    Advisors On Target has options that work for you:

    • Business Performance Review
    • Business Coaching
    • Individual Consulting
    • On Target Group Program

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